Refunds & Returns Policy
At Bilal Traders LLC, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free returns and refunds policy:
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Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. You must also provide proof of purchase.
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Timeframe: You have 30 days from the date of purchase to initiate a return.
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Return Process: To initiate a return, please contact us at info@bilaltradersllc.com with your order number and reason for return. Once your return request is approved, we will provide you with instructions on how to return the item.
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Refund: Once we receive the returned item and verify its condition, we will process a refund to the original method of payment. Please note that shipping costs are non-refundable, and the customer is responsible for return shipping fees.
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Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately at info@bilaltradersllc.com. We will work with you to resolve the issue as quickly as possible.
If you have any questions about our returns and refunds policy, please feel free to reach out to us.